The device may randomly disconnect during data transfers.
Compare the "Last Updated" date on the site with the driver currently installed in your Device Manager . Step-by-Step Installation Guide wwwsmartdipnet driver updated
Drivers act as the translator between your computer’s operating system and your external hardware. Using an outdated driver for your SmartDip interface can lead to several common issues: The device may randomly disconnect during data transfers
After the installation finishes, do not just plug the device in. Restart your computer first. Once rebooted, plug the SmartDip device into a (avoid using unpowered USB hubs for the initial setup). Troubleshooting Common Update Issues wwwsmartdipnet driver updated