Try holding or Volume Down (or both) while connecting to the PC to trigger the correct boot mode. Pro Tips for Success
Ensure you are using the exact firmware for your device's hardware revision. Check labels under the battery or on the box to confirm the model name and sub-model (e.g., Elephone M3 vs M3A ). sp flash tool status ext ram exception
Open , connect your phone while holding volume buttons, and look for "MediaTek USB Port" or "Preloader USB VCOM". Try holding or Volume Down (or both) while
: Corrupted or incorrectly installed Mediatek VCOM/Preloader drivers. How to Fix Status Ext RAM Exception Elephone M3 vs M3A ). Open