Includes a visual call flow builder , call broadcasting, and a dynamic dial manager for agents.
The platform is built to support diverse business needs through a tiered access model featuring dedicated panels for admins, users, and agents. Sonivo-ai-cloud-call-center-saas-system.zip --LINK
Beyond voice, the system incorporates an SMS manager and phonebook management to maintain consistent customer touchpoints. Includes a visual call flow builder , call