The most definitive work in this genre is . One Night at the Call Center: A Novel - Books - Amazon.com

While Airtel is a leading global telecommunications provider, its call centers serve as more than just hubs for technical support—they are micro-societies where young professionals navigate the complexities of love, career, and personal identity. The Realistic Call Center Romance: Love Between Calls

1. Literary Foundations: Chetan Bhagat's "One Night @ the Call Center"