Ensure the USB encryption key is plugged in and your antivirus hasn't "quarantined" the .exe file.
It utilizes a physical "encryption dog" (USB dongle) to ensure software security and prevent unauthorized copies. Step-by-Step Guide: Making the Software Work quantum resonance magnetic analyzer software 430 work
This usually happens if the sensor cable isn't pushed all the way into the device. Ensure the USB encryption key is plugged in