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Successful communication begins with receiving information accurately. Developing emotional intelligence allows a learner to understand the context and feelings behind a message. Can be found through Idris Book Bank or

Understanding body language, facial expressions, and tone is critical, as these often convey more than spoken words. and tone is critical

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Published in formats ranging from a to a detailed 648-page comprehensive version , this work is widely used for academic programs like BS Hons, MBA, and ACMAC. Key Features of the Work