You can verify your coverage and manage your assets through the following steps:
: If your hardware requires repair, you must first obtain a Return Material Authorization (RMA) number via the service portal. You can track current repairs using the RMA Progress tool . infortrend warranty check
: For specific status inquiries, you can create a new support ticket by entering your storage Serial Number or Service ID. Overview of Warranty Terms Coverage Type Standard Hardware Covers defects in materials and workmanship. Batteries Specifically for battery modules in storage systems. Software Media You can verify your coverage and manage your
Coverage for the physical media and published specifications. Limited warranty specifically for the EonAI line. Extended Warranty Overview of Warranty Terms Coverage Type Standard Hardware
: SSD warranties expire either at the end of the time period or when the drive reaches its Total Bytes Written (TBW) limit, whichever comes first. Warranty Terms & Conditions - Infortrend