Manual Driver Update (If Setup Fails)If the executable doesn't work, you can force the driver via Device Manager: Right-click the "Unknown Device." Select Update Driver > Browse my computer for drivers.
Clean the Old DriversOpen Device Manager. Look under Network Adapters or Unknown Devices. If you see "Gobi 2000" or "HP UN2420" with an error icon, right-click and select Uninstall Device. Check the box for "Delete the driver software for this device."
The HP UN2420 is based on the Qualcomm Gobi 2000 chipset. While Windows 10 has a vast library of generic drivers, it often fails to recognize this specific module or refuses to initialize the GPS and 3G functions. A "repack" driver is essentially the original HP SoftPaq files modified or bundled with an updated installer script to bypass version checks and ensure compatibility with the Windows 10 driver signature requirements. Where to Find the HP UN2420 Windows 10 Repack hp un2420 mobile broadband module driver windows 10 repack
This guide provides everything you need to find, install, and configure the HP UN2420 (Gobi 2000) driver repack for Windows 10. Understanding the HP UN2420 Compatibility Issue
Getting the HP UN2420 Mobile Broadband Module to work on Windows 10 can be a challenge since the hardware was originally designed for older operating systems like Windows 7. However, using a repackaged driver is the most effective way to restore cellular connectivity to your EliteBook or ProBook. Manual Driver Update (If Setup Fails)If the executable
No Service / APN IssuesIf the driver is installed but you have no internet, Windows may not have the correct APN settings for your carrier. Go to Settings > Network & Internet > Cellular > Advanced Options and manually enter your provider's APN details.
Firmware LoadingThe UN2420 is a firmware-based card. This means every time the computer boots, the driver must "upload" firmware to the card. If you see the device in Device Manager but cannot connect, wait about 60 seconds after boot-up for the firmware loader to finish its task. Troubleshooting Common Issues If you see "Gobi 2000" or "HP UN2420"
Missing GPS FunctionalityMost repacks focus on the 3G data connection. To use GPS, you may need to install the "HP Connection Manager" in compatibility mode, though Windows 10's built-in "Maps" app can sometimes pick up the sensor automatically once the driver is correctly initialized.