Gently wipe the gold pins on both the tablet and the keyboard with a microfiber cloth. For stubborn residue, use a cotton swab with a tiny amount of 70% isopropyl alcohol .
Check for bent metal pins or broken plastic alignment pins. While broken plastic pins usually don't stop the connection (the magnets do the work), bent metal pins will require professional straightening or replacement. 3. Component-Level Repair & Key Replacement hp elite x2 keyboard repair
Use the HP PC Hardware Diagnostics tool to run a "Keyboard Test." This will confirm if the issue is a motherboard-level failure or just a faulty keyboard dock. 4. Full Keyboard Replacement Gently wipe the gold pins on both the
If specific keys are sticking or missing, you can often repair them without replacing the entire keyboard assembly. While broken plastic pins usually don't stop the
Right-click and select "Uninstall device".
Reattach the keyboard and power on. You may see a firmware update message, which indicates the reset was successful. Open Device Manager and expand "Keyboards."
If the keyboard is physically warped, water-damaged, or has a damaged internal ribbon cable, a full replacement is the only reliable fix. HP Elite x2 G4 Keyboard Unresponsive - iFixit