Through this interface, agents can perform several critical tasks: VICIdial.org where to change for agent interface - vicidial.org
As a PHP script, it executes code on the server before sending the final interface to the agent's browser. This logic handles initial authentication and retrieves campaign settings from the MySQL database .
The script acts as a bridge between the agent's web browser and the Asterisk IP PBX, which handles the actual telephony. When an agent clicks a button (e.g., "Hangup" or "Transfer"), the script sends a command to Asterisk to execute that action. Core Functionalities for Agents
Through this interface, agents can perform several critical tasks: VICIdial.org where to change for agent interface - vicidial.org
As a PHP script, it executes code on the server before sending the final interface to the agent's browser. This logic handles initial authentication and retrieves campaign settings from the MySQL database .
The script acts as a bridge between the agent's web browser and the Asterisk IP PBX, which handles the actual telephony. When an agent clicks a button (e.g., "Hangup" or "Transfer"), the script sends a command to Asterisk to execute that action. Core Functionalities for Agents